We respect your privacy

At FX Tray, accessible from www.FX Tray.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by FX Tray and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website and application with regards to the information that they share and/or collect in FX Tray. This policy is not applicable to any information collected offline or via channels other than our website and application.

Consent

By using our website or application, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, IP Address and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, address, email address, bank account number, phone number, PAN card number or any other information essential for providing services to you or applicable by the law of respective region.

How we use your information

We use the information we collect in various ways, including to:
  • Provide, operate, and maintain our services we are providing to you.
  • Improve, personalize, and expand our website and app.
  • Understand and analyse how you use our website and app.
  • Develop new products, services, features, and functionality.
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

Sharing Your Information

We do not share your personal information with third party with the exception of cases which make it essential to serve you better and to our operations. We may be required to share or disclose personal information to the organisations or service providers:

  • Service providers who are providing us their services for our smooth operations such as administrative, taxation, financial, insurance or any other service.
  • Any related institution of FX Tray located anywhere in world which provide some services for FX Tray.
  • Regulatory authority, Courts and tribunals or any other agency authorised by the law of respective region.
  • CFDs refers to the price difference hence allow the investors to trade long or short depending upon their analysis.
  • If you register with us through a third party, we may disclose some of your personal information to them or their related companies or authorized person.

Log Files

FX Tray follows a standard procedure of using log files. These files log visitors when they visit websites or app. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users' movement on the website, and gathering demographic information in order to improve the performance of our website and app.

Cookies and Web Beacons

Like any other website, FX Tray uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of FX Tray.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on FX Tray, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that FX Tray has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

FX Tray's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, Consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.